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Otelvya

Modules

From front office to back office, one platform

Add front desk, points of sale, stock, accounting and payroll to your channel manager, with data flowing from one module to the next.

Add-on modules

Run the whole hotel, one module at a time

Front desk, points of sale, stock, accounting and payroll: switch on only what you need. Prices per property, excluding tax.

Hotel

Front desk & folios

Room rack, arrivals and departures, folios and extras, night audit.

  • 14-night room rack, room by room
  • Today's arrivals, departures and in-house stays
  • Multiple folios per stay: extras, payments, transfers
  • Night audit: check and close the day
  • Stay invoice built from the folio

From

MAD 290/ month

or MAD 2,900 / year

Maintenance & engineering

Work orders, out-of-order rooms, cost tracking.

  • Work orders with priority, due date and assignee
  • “Blocks the room” option: out of order while the job is open
  • Attached photos and cost tracking per job
  • Dedicated role for the engineering team

From

MAD 150/ month

or MAD 1,500 / year

Loyalty & CRM

Loyalty programme, segments, e-mail and WhatsApp campaigns, satisfaction surveys.

  • Loyalty programme: points on rooms and extras, tiers, expiry
  • Automatic credit of completed stays, once per booking
  • Dynamic segments and CSV export of the guest file
  • E-mail campaigns to opted-in guests only, one-click unsubscribe
  • Post-stay satisfaction surveys: rating, NPS and comment analysis

From

MAD 290/ month

or MAD 2,900 / year

AI revenue management

Recommended prices per day and room type, events, competitor rates, approval before sending.

  • Recommended price per room type and night, up to 180 days
  • Explained calculation: occupancy, pickup, weekday, events, competition
  • Min/max bounds, capped change and commercial rounding
  • Approval before sending: applied to the calendar, then to channels
  • Competitor rates entered or imported by CSV, nightly calculation
  • Plain-language explanation by AI (optional)

From

MAD 390/ month

or MAD 3,900 / year

Guest portal & online check-in

Pre-arrival link: online check-in, deposit, requests, extras booking, invoice.

  • Personal link sent automatically before arrival
  • Online check-in: arrival time, encrypted ID, signature
  • Guest requests: early check-in, late check-out, transfer, spa, restaurant
  • Online deposit or balance payment
  • Practical info, account balance and invoice in 4 languages

From

MAD 190/ month

or MAD 1,900 / year

Groups, meetings & events

Room blocks with cut-off, function rooms and banquets, quotes accepted online, event orders.

  • Room blocks per type and night at a negotiated rate, from inquiry to definite
  • Allotment taken off sale on every channel, released automatically at cut-off
  • CSV rooming list import and night-by-night pickup tracking
  • Function rooms and diary with no double booking, printable event order (BEO)
  • Numbered quotes with VAT per rate, accepted online by the client
  • Group master account or direct invoice, sales dashboard and revenue forecast

From

MAD 390/ month

or MAD 3,900 / year

Door locks & keys

Card encoding from the front desk, mobile keys depending on vendor, revocation at check-out.

  • Card encoding from the stay page: number of cards, validity = stay
  • Otelvya encoder bridge: signed requests, no port to open in the hotel
  • Duplicates, new keys and revocation; automatic revocation at check-out
  • Room change detected: old keys revoked
  • Complete log: who, when, which room
  • Vingcard, Salto, dormakaba, Onity, MIWA, Häfele: enabled after vendor agreement

From

MAD 190/ month

or MAD 1,900 / year

Requires: Front desk & folios

Guest app

Installable app in the hotel's colours: direct booking, stays, loyalty, check-in, key.

  • Installable app in the hotel's colours, in 4 languages
  • Password-free sign-in by e-mail link
  • Upcoming, current and past stays, access to online check-in and invoice
  • Loyalty card with QR code, balance and history
  • Room number and practical info during the stay

From

MAD 290/ month

or MAD 2,900 / year

Directory & prospecting

Agencies, companies, associations and public bodies around the hotel: licensed sources, qualification, sales pipeline.

  • Directory of organisations by city, district or radius around the hotel: agencies, companies, schools, embassies…
  • Licensed sources: OpenStreetMap (ODbL attribution), Google Places on demand, your CSV files
  • CSV import with column mapping, preview, duplicate detection and progress tracking
  • Completion from the organisation's official website (published data, robots.txt respected)
  • Source and date of every data item, verification status, field-by-field duplicate merge

From

MAD 290/ month

or MAD 2,900 / year

General manager cockpit

Every morning: status, prioritised alerts with impact, owner, deadline and one-click action.

  • Today's alerts ranked by priority: B2B arrears, cash gaps, blocked rooms, complaints, channel sync
  • Bookings at risk: missing deposit, credit hold, overbooking
  • Owner, deadline, history and automatic escalation to the general manager
  • Guest complaints and goodwill gestures approved by management
  • Morning e-mail report at hotel time and multi-hotel view

From

MAD 190/ month

or MAD 1,900 / year

ID & passport scan

Reads the MRZ of passports and ID cards in the browser, fills the guest record, police form.

  • Reads the MRZ of passports, ID cards (including Moroccan and EU cards) and residence permits
  • Read in the browser, on computer or phone: the image never leaves the device and is never stored
  • ICAO 9303 check digits verified, fields confirmed by the agent before encrypted storage
  • Alerts: expired document, minor guest, name different from the booking
  • Printable police form per country (Morocco, France, Spain), fields to complete flagged
  • Scan from the front desk, guest record, staff app and online check-in; optional AI reading, off by default

From

MAD 90/ month

or MAD 900 / year

AI concierge

Chat on the website and portal, AI-drafted replies approved by staff, conversation inbox.

  • Chat in 4 languages on the hotel website, guest portal and app, with an AI notice
  • Automatic answers only to information questions covered by your data, with their sources
  • Booking, price, complaint or special request: AI draft approved, edited or rejected by the team
  • Knowledge base generated from the hotel profile, rooms, website and portal, plus your FAQs
  • Inbox: assignment, e-mail reply, conversion to a request or complaint, statistics

From

MAD 290/ month

or MAD 2,900 / year

Points of sale

Points of sale

Restaurant, bar, spa, room service: orders, tables, charge to room.

  • Restaurant, bar, spa and room service
  • Orders by table and kitchen display
  • Charge to the in-house guest's room
  • 80 mm receipt
  • Shared terminal: each employee signs in with a PIN

From

MAD 390/ month

or MAD 3,900 / year

Cash registers

X/Z shifts, refunds, employee permissions, audit trail.

  • Cash sessions with X reports and Z close
  • Float count by notes and coins
  • Refunds approved with a manager's PIN
  • Per-employee register permissions
  • Session and movement history

From

MAD 190/ month

or MAD 1,900 / year

Requires: Points of sale

Back office

Stock, purchasing & suppliers

Items, stock counts, purchase orders, receiving, supplier invoices.

  • Items valued at weighted average cost
  • Stock counts and variances
  • Purchase orders and supplier receipts
  • Supplier invoices
  • Recipes: stock deducted on point-of-sale sales

From

MAD 290/ month

or MAD 2,900 / year

General ledger

Country chart of accounts, journals, ledger, trial balance, VAT, exports.

  • Country chart of accounts: CGNC, PCG or PGC
  • Entries generated automatically, without duplicates
  • Journals, general ledger and trial balance
  • Output and input VAT report
  • CSV exports, plus the FEC file for France

From

MAD 290/ month

or MAD 2,900 / year

HR & payroll

Employees, contracts, attendance, leave, country-specific payslips.

  • Employees and contracts
  • Attendance and leave
  • Morocco payroll: CNSS, AMO and income tax brackets
  • Other countries: configurable contribution and tax rates
  • Printable payslips

From

MAD 290/ month

or MAD 2,900 / year

E-invoicing & tax returns

Signed, chained structured invoices, QR code, archiving, prepared VAT returns.

  • Frozen UBL 2.1 structured invoice for every issued invoice
  • SHA-256 chaining, property-specific signature and integrity check
  • QR code on the printable invoice
  • ZIP export per period for manual filing or the accountant
  • Prepared monthly or quarterly VAT returns, tourist tax kept separate

From

MAD 150/ month

or MAD 1,500 / year

Corporate & agency credit

Limits, terms, exposure, aged balance, dunning, disputes, overrides and partner portal.

  • Partner record: company or agency, checked tax ID, currency, commission, rate agreement, assigned salesperson
  • Limit and terms (cash, 15 to 90 days) authorised by the director only, every change logged
  • Real-time exposure: unsettled invoices and confirmed commitments, never counted twice
  • Credit bookings checked before confirmation; over the limit = on hold, room kept, never cancelled
  • Deposit for the shortfall or director override: single use, limited validity
  • Automatic hold when over the limit or late beyond the hotel's threshold

From

MAD 290/ month

or MAD 2,900 / year

Packs

Several modules together, at a reduced price.

Hotel pack

Save MAD 330 / month

Front desk, folios, night audit and maintenance.

Includes

  • Front desk & folios
  • Maintenance & engineering
  • Door locks & keys
  • ID & passport scan

From

MAD 390/ month

or MAD 3,900 / year

MAD 720 / month separately

Saving on yearly billing: MAD 3,300 / year

Point-of-sale pack

Save MAD 90 / month

Restaurant, bar, spa, room service and cash registers.

Includes

  • Points of sale
  • Cash registers

From

MAD 490/ month

or MAD 4,900 / year

MAD 580 / month separately

Saving on yearly billing: MAD 900 / year

Back-office pack

Save MAD 330 / month

Stock and purchasing, general ledger, HR and payroll.

Includes

  • Stock, purchasing & suppliers
  • General ledger
  • HR & payroll
  • E-invoicing & tax returns

From

MAD 690/ month

or MAD 6,900 / year

MAD 1,020 / month separately

Saving on yearly billing: MAD 3,300 / year

Growth pack

Save MAD 760 / month

Loyalty and CRM, AI revenue management, guest portal and online check-in.

Includes

  • Loyalty & CRM
  • AI revenue management
  • Guest portal & online check-in
  • Guest app
  • AI concierge

From

MAD 690/ month

or MAD 6,900 / year

MAD 1,450 / month separately

Saving on yearly billing: MAD 7,600 / year

Full suite

Save MAD 1,940 / month

Every add-on module, at the best price.

Includes

  • Front desk & folios
  • Maintenance & engineering
  • Points of sale
  • Cash registers
  • Stock, purchasing & suppliers
  • General ledger
  • HR & payroll
  • Loyalty & CRM
  • AI revenue management
  • Guest portal & online check-in
  • E-invoicing & tax returns
  • Groups, meetings & events
  • Door locks & keys
  • Guest app
  • Directory & prospecting
  • Corporate & agency credit
  • General manager cockpit
  • ID & passport scan
  • AI concierge

From

MAD 2,990/ month

or MAD 29,900 / year

MAD 4,930 / month separately

Saving on yearly billing: MAD 19,400 / year

FAQ

Questions about modules

Are modules enabled per property?

Yes. Each module is enabled for a given property, from the “Modules” page of its workspace. A group chooses modules hotel by hotel.

Can I try a module before paying?

Yes: a free 14-day trial can be started from the property's workspace. The module is only billed once you subscribe.

Do some modules depend on others?

Yes, prerequisites are shown on each card: for example, cash registers rely on points of sale. Packs bundle the modules that work together.