Migration
Switch software without starting from scratch
Rooms, rate plans, prices, companies, guests, bookings, payments and invoices: the assistant brings your history, shows you the result before writing anything, and sends nothing during the import.
Supported software
11
systems you can migrate from
Plus a generic Excel / CSV format, with templates to download in four languages.
4
assistant languages
Mapping, preview and reports in French, English, Spanish and Arabic.
Figures computed automatically from the platform, never typed in by hand.
Sources
Where can you come from?
The sources supported today, with their import mode.
Excel / CSV
One CSV file per data type (rooms, guests, reservations…). Download the templates, paste your data from Excel and save as “CSV UTF-8”. Columns are recognised in French, English, Spanish and Arabic.
Cloudbeds (API)
Read-only API connection.
Cloudbeds (exports)
Import of the software's export files.
eZee Absolute
Import of the software's export files.
Hotelogix
Import of the software's export files.
HotelRunner
Import of the software's export files.
Little Hotelier
Import of the software's export files.
Mews (Connector API)
Read-only API connection; vendor partner access required.
Mews (exports Excel)
Import of the software's export files.
Oracle OPERA PMS / OPERA Cloud
Import of the software's export files.
Oracle Suite8 (Fidelio)
Import of the software's export files.
protel Air / protel PMS
Import of the software's export files.
RoomRaccoon
Import of the software's export files.
SIHOT
Import of the software's export files.
How it runs
A migration in four steps
- Step 1
Upload your exports
Pick the source and upload the files (up to 15 MB per file, 24 files). They are encrypted at rest.
- Step 2
Map the values
Sources, payment methods, meal plans and room types from the old system are mapped to yours.
- Step 3
Check the preview
A dry-run preview counts what will be created, linked or skipped, and flags duplicates, errors and conflicts. Nothing is written.
- Step 4
Import, then publish
Batch import, resumed after an interruption. Availability and rates go to the channels only once, at the end, on your confirmation.
Safeguards
What the assistant never does
Nothing sent during the import
No e-mail to guests, no message to channels, no availability update until the import is finished and confirmed.
Your existing data untouched
Rooms and guests already present are linked, never modified; original amounts are kept.
Import rollback
Rollback removes exactly what the import created; it is refused if those items were changed since, so nothing is lost.
FAQ
Your questions
My software isn't listed: what can I do?
Use the Excel / CSV format: one template per data type, downloadable in four languages. For an assisted migration, write to us at contact@Otelvya.com.
What if the import is interrupted?
It resumes where it stopped, with the same plan; batches already written are not duplicated. Closing the tab does not stop the import.
Will my channels get duplicate bookings?
No: nothing is sent to channels during the import. At the end you confirm a single availability and rate update.
See also
Integrations
Channels and software, with their real status.
Learn moreChannel manager
Availability and rates to your channels.
Learn moreFront desk & PMS
Room rack, folios, night audit.
Learn morePricing
Plans, modules and packs.
Learn more
See Otelvya on your own cases
A guided presentation on your real questions, or a free trial workspace: no payment method is required to sign up.