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Otelvya

Growth

More direct bookings, better prices, guests who come back

Six modules to sell better: each relies on the bookings and stays already in Otelvya, and no pricing decision is applied without you.

Six levers

  • Loyalty & CRM

    Points credited on stays, tiers, segments, e-mail campaigns in four languages with consent and automatic unsubscribe, post-stay surveys with NPS.

  • Revenue management

    Recommended price per room type and night based on occupancy, booking pace, events and competition, with “Why this price?” and bounds. Apply or reject: you decide.

  • Guest portal & online check-in

    A personal link before arrival: contact details, arrival time, ID (encrypted), signature, requests and deposit payment if a gateway is active.

  • Guest app

    An app in the hotel's colours, installable from a QR code without an app store: direct booking, stays, loyalty and profile.

  • Directory & prospecting

    Agencies, companies and organisations around the hotel from authorised sources, de-duplicated CSV import, pipeline from “To qualify” to “Client”. Module being rolled out.

  • Groups, meetings & events

    Room blocks with cut-off date and automatic release, CSV rooming lists, function rooms and event orders, numbered quotes accepted online.

Revenue management

Explained recommendations, never imposed

The recommendation engine runs on transparent rules; AI, when enabled, helps explain and fine-tune slightly.

  • Minimum and maximum bounds, maximum change and rounding set by you
  • Automatic application disabled by default
  • History: who applied or rejected what, and when
  • Competitor rates entered or imported by you: no automatic scraping

Good to know

  • WhatsApp and SMS are not available today: campaigns, portal and surveys go by e-mail.
  • An “accepted” e-mail is accepted by the sending server; opens are not tracked.
  • The guest app does not send notifications or show a mobile key.
  • Groups have no booking code on the public booking engine.

FAQ

Your questions

Is my guest data sent to an AI?

AI-assisted campaign writing sends no guest data. AI features are only active if the platform has enabled them, within your plan's quota.

Does the guest portal work without online payment?

Yes. Payment only appears if the hotel has connected its own gateway (for example Stripe or CMI).

See also

  • AI concierge

    Guest replies, approved by your team.

    Learn more
  • Booking engine

    Direct sales, online payment, widget.

    Learn more
  • Management reporting

    Dashboard, manager cockpit, management app.

    Learn more
  • City & business hotels

    Corporate guests, groups and meetings.

    Learn more
  • Riads & guesthouses

    Few rooms, lots of attention.

    Learn more
  • Resorts & clubs

    Several outlets, events, large teams.

    Learn more
  • Otelvya or separate tools?

    An honest comparison, limits included.

    Learn more
  • Frequently asked questions

    Channels, trial, languages, data, payments.

    Learn more

See Otelvya on your own cases

A guided presentation on your real questions, or a free trial workspace: no payment method is required to sign up.